Privacy Policy & Terms of Service

1. Acceptance of Terms

By using Xelio, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Service Description

Xelio is a digital payment platform that enables users to send and receive USDC (USD Coin) cryptocurrency using phone numbers. Our service provides a self-custodial wallet solution where users maintain control of their private keys.

3. User Responsibilities

• You must be at least 18 years old to use this service
• You are responsible for maintaining the security of your account and private keys
• You must provide accurate and complete information during registration
• You agree to comply with all applicable laws and regulations
• You will not use the service for illegal activities or money laundering

4. Financial Transactions

All transactions are processed on the blockchain and are irreversible once confirmed. You acknowledge that cryptocurrency transactions carry inherent risks including but not limited to price volatility, network congestion, and potential loss of funds due to user error.

5. Service Provider

Xelio is operated by Eigenport AB, a company registered in Sweden. By using this service, you agree to comply with applicable Swedish and international laws regarding digital payments and cryptocurrency.

6. Limitation of Liability

Eigenport AB and Xelio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

7. Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues.

1. Information We Collect

• Phone number (required) for account creation and verification
• Email address (optional) for account recovery and notifications
• Transaction data including amounts, timestamps, and wallet addresses
• Device information and usage analytics
• Communication records for customer support

2. How We Use Your Information

• To provide and maintain our payment services
• To verify your phone number for account authentication
• To process transactions and maintain transaction records
• To communicate with you about your account and transactions
• To improve our services and develop new features
• To detect and prevent fraud and unauthorized activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With regulatory authorities as required by law
• With service providers who assist in operating our platform
• In response to legal requests or court orders
• To protect our rights, property, or safety

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records may be retained for regulatory compliance purposes.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also request a copy of your data or object to certain processing activities. Contact us to exercise these rights.

7. Contact Information

If you have questions about these terms or our privacy practices, please contact Eigenport AB at info@xelio.xyz or through our customer support channels.